We are there for you.

You can reach our Cus­tomer Ser­vice from Mon­day to Fri­day between 8:00 AM and 5:00 PM by tele­phone or email.

00 800 365 365 36

(Free of charge from the land­line net­work, how­ev­er, in some mobile net­works, fees may be charged)


Here you will find help and advices for using 365FarmNet!

We pro­vide sim­ple and work­able appli­ca­tions to enable smooth process­es. Nev­er­the­less, ques­tions some­times crop up about our com­po­nents and oth­er top­ics. If you have any ques­tions about our soft­ware or about a spe­cif­ic top­ic, we are hap­py to assist you in answer­ing them.

Sem­i­nars — Help­ing you through the documentation


Per­haps you have a spe­cif­ic sit­u­a­tion that we can dis­cuss direct­ly with­in your account, or you’d like to dive into our prod­uct more deeply.

We are hap­py to set up time with you and offer two types of sem­i­nar for this: either an indi­vid­ual con­sul­ta­tion over the phone or a group con­sul­ta­tion in per­son, dur­ing which we pro­vide you with com­pre­hen­sive advice on how to use and oper­ate the system.

To the seminars

Train­ing Videos

Work it out — bet­ter use of 365FarmNet.

Get to know the ver­sa­tile options of the 365FarmNet plat­form in our train­ing videos. Our web-based train­ing videos are short train­ing units in the form of videos that intro­duce and explain the most impor­tant infor­ma­tion about the indi­vid­ual func­tions in a top­ic-relat­ed structure.

You can take a break at any time, and the study units will save your progress. Or sim­ply select spe­cif­ic chapters.

Select a top­ic and you will receive help­ful tips for the safe use of 365FarmNet.

To the 365YouTube channel

Remote main­te­nance with 365FarmNet


Please feel free to show us direct­ly where you need help. If you have any ques­tions regard­ing 365FarmNet, a user ser­vice via remote main­te­nance is avail­able in addi­tion to our sup­port hotline.

With the TeamView­er pro­gram, you can grant spe­cif­ic access to your desk­top screen. No fur­ther instal­la­tion is nec­es­sary for this remote main­te­nance. It is suf­fi­cient to save and run the file avail­able here for this purpose.

How it works:

  1. Down­load the file pro­vid­ed.
  2. Open the pro­gram and com­mu­ni­cate your ID to the 365FarmNet sup­port. Now your sup­port con­tact can help you direct­ly on your com­put­er. After the end of each ses­sion, the access data lose their valid­i­ty. Unau­tho­rised access to your com­put­er is not possible.

Fre­quent­ly asked ques­tions and answers

Use­ful infor­ma­tion on the 365FarmNet plat­form. Find answers to our users’ most fre­quent­ly asked questions.

To the FAQs

Take your first steps into dig­i­tal farm­ing with the click of a button.

Save time, mon­ey and resources now with the lead­ing agri­cul­tur­al soft­ware from 365FarmNet — no down­loads, no hid­den costs, no risk.

Try it now for free

You may also be inter­est­ed in

Free basic package

Our free com­po­nents will help you on your way into dig­i­tal farm­ing and pro­vide solu­tions for your farm.


Addi­tion­al pro­fes­sion­al applications

Enhance the effi­cien­cy of your farm busi­ness through a range of com­po­nents by top agri­cul­tur­al partners.


Apps — our mobile solutions

Find out more about our free, mul­ti­func­tion­al apps for improv­ing oper­a­tional and crop management.